SMS ENTERPRISE is not just a nod of the head for us. It is an all-encompassing statement that we make while fulfilling the business needs of our clients.
SMS ENTERPRISE is amongst the pioneering names in the BPO and KPO industries of the country. Having started operations way back in 2000 with our headquarters in Kolkata, today we are a force to reckon with. Okay provides end-to-end call centre solutions that include scalable Customer Contact, Outbound Outsourcing Services and Back Office processing to a gamut of industry verticals.
We believe in growing long-term relationships with every client that we serve. Our approach to any assigned task is to make it simple using fine customer management skills. We adopt a personalized approach to each client’s needs and design a streamlined process that ensures best results.
Boost your business by focusing on what you do best and let SMS ENTERPRISE handle the rest. If juggling operations and management tasks is slowing you down, choosing SMS ENTERPRISE’s Business Process Outsourcing (BPO) services is your game-changer.
In a fast-paced and complex environment like today's, not keeping up means lagging far behind. So, it's time to move and power up your business with SMS ENTERPRISE Call Centre, one of the leading BPO outsourcing companies.
At SMS, we are experts at catching and riding the wave of every new trend your business could benefit from. From the latest in software and social media to cutting-edge tech, we have got you covered with result-driven BPO customer service solutions.
Running a business is not a walk in the park, certainly! We get it. That’s why our wide-ranging business processing outsourcing services are here to lighten your load. Whether it’s research, ITES, or back-office services, we—being the premium BPO customer service provider—are on it, freeing you to boost those sales and profits.
Think about the costs and hassles of an in-house team managing all those back-end tasks. Partnering with a BPO service provider like SMS means those resources can go where they really count (into growing your business).
It’s a simple switch. With our business process outsourcing services, your resources like warehouse space, billing, and fulfilment are put back into your hands. In addition, BPO outsourcing can effectively help you save the cost of hiring an internal team.
Choosing us as your BPO process provider puts you in league with the largest BPO providers, mastering BPO and call centre excellence. Whether you are scouting for BPO companies in Kolkata or a global network, we are your go-to for BPO outsourcing solutions.
Let us manage the day-to-day, while you charge ahead to growth and success.
Your customers want instant answers, and they want them now. While you pour your energy into crafting products and services that hit the mark, we ensure that feedback or requests from your customers reach you fast. Here at SMSS Call Centre, one of the premium and top BPO agencies, we’re champions at keeping communication smooth and efficient, operating around the clock to catch hold of any issues before they become your headache.
The best part of our BPO outsourcing service is that you don’t need to break the bank on fancy equipment or systems to streamline your operations. If the thought of saving costs while boosting efficiency excites you, we are here to deliver a budget-friendly strategy, and quickly so!
Today, standing at the pinnacle of success means outsmarting the competition through superior market tactics.
As a premier Business Process Outsourcing services provider specialising in Information-Enabled Technology Services, our skilled professionals are ready to arm you with precise insights to refine your marketing approach. With our emphasis on healthcare-related tech services, we are also known as one of the reputed healthcare BPO customer service companies. We cover everything from order entry, processing, delivery, payment, debt collection, transport administration, logistics, and dispatch to warehouse management.
Worried about delayed customer orders? Leave the tracking and resolution to us. Focus solely on boosting your customer base and enhancing your offerings. Our BPO customer service promises to analyze, streamline, and smoothly integrate your unique business processes.
Our clients can dive into the pool of services provided by SMS ENTERPRISE. We deliver scalable and End-to-End Back Office, Call Centre and other Outsourcing solutions, that are designed to address business mandates across a 360-degree industry spectrum, smartly via a seamlessly integrated global delivery model.
With customer experience, resource optimization and agility emerging key to brand differentiation in the digital era, the importance of outsourcing has never been higher.
At SMS ENTERPRISE, we help your brand get, and stay, ahead of the race — through our exclusive competencies in precisely these areas. And several more.
"Changing the rules to deliver high-impact outcomes for a new, technology-enabled world”!
To be globally endorsed and recognized as a Partner-In-Excellence for clients by delivering consistently outstanding and time-bound growth experiences.
At SMS ENTERPRISE, our vision provides a framework for our operations. To achieve our goals, we approach this company vision with the mantra — happy employees, happy customers and happy clients.
To empower clients with solutions fuelled on a framework of lower-cost, smarter innovation and higher-performance.
We are lean, mean & ready to power your next phase of smart-growth.
SMS ENTERPRISE brings together the best in people, process and technology to ensure delivery of the highest quality solutions — and we are keen towards constantly achieving this objective.
Our expertise is our strength and we pass that forward to each and every one of our team members. The values of Quality, Versatility, Commitment, Professionalism, Tech-savviness, Transparency, Collaborative ethos and Responsibility are not just words to us — but an overt statement reflecting our collective workflow to serve our clients better every day.
SMS Enterprise provides full-cycle outsourcing solutions for businesses including call centre support, back-office processes and IT services.
68, Rajdanga Main Rd,
Kolkata- 700107
+91 93312 41665
mahesh.thakar@gmail.com mahesh.thakar@smsenterprises.in
